How to fix Authentication is required error in Google Play Store on Android devices

Last week, while opening Google Play Store on my phone, I got an error message: Authentication is required. You need to sign into your Google Account. Retry. I wasn�t sure why this error popped up my two Gmail addresses are already added and synced in the Google accounts settings of my phone. On the Google help forums, some said it occurs if you have an outdated Google Play Store app.



However, even after installing the latest version, the Authentication required error would come up whenever I accessed Google Play Store to update or download apps. I could of course download/update apps by logging into the Google Play website on my laptop browser, but that is very convenient. Fortunately, I have found some effective methods to fix Authentication is required error in Google Play Store:

Google Play Store Authentication required error fix 

First method: Clear Google Play Store Data

This is the first method you should try for any Google Play Store related errors. It is swift and effective in fixing various Android market error codes.

1. Go to System Settings >> Apps >> App
2. Scroll down and select �Google Play Store� from the list of apps
3. Tap �Clear Data�
4. Now go back and open Google Play Store

Additionally, you can also clear data for �Google Service Framework�.
You can tap the menu icon on the top left to see that the Google Play app is synced the current Gmail account. Proceed to download apps or update your installed apps.

Method 2: Remove and add back Gmail account in device settings

• Go to settings >> Accounts >> Tap on Google >> Select your primary Gmail account
• Tap menu or the dotted button on the top right >> Tap �Remove account� and confirm

Now open Google Play Store and you will be asked to login your Gmail account
Follow instructions and add your Google account. The error should now be solved.

Method 3: Uninstall Google Play Store update

Please note that uninstalling Google Play Store update may not be possible on devices running Android 5. Lollipop, Android 6 MarshMallow or the latest Android 7 Nougat operating system. Still, you can try these steps and see if it works:

• Go to Settings >> Apps >> All
• (On LG devices you navigate to settings >> General >> App. Also tap on top right menu icon to enable �show system apps�)
• From the list of apps, tap on �Google Play Store� >> Select �Uninstall updates�

This will revert Google Play Store app to its original unupdated version. The old version might not have the same bug that is causing issues in the latest Google Play app. Now go ahead and open the Google Play Store app and see if you still get the �Authentication required� error.

Lastly, I see that some other blogs have recommended �factory reset� as a method. But I don�t think you have to go through that route,

Fix: Unknown issue with Google Play Services � Gmail sync error

After upgrading my Android system software from CM 11 (KitKat 4.4) to CM 12 (5.0 Lollipop, I started getting Unknown issue with Google Play Services error message on the notification bar every time I tried to sync Gmail. On Gmail, it would just say getting your messages followed by the error messages. The message would also pop up at random times like when I am updating or downloading an app from Google Play Store. This Google Play Services error seems to affect only Custom ROMs on rooted Android smartphones. There is a very simple way to fix it. Here are the solution for with this �Unknown� Google Play Services error on Android phones and tablets running Cyanogenmod and other custom ROMS:

Solution: Clear Data of Google Play Services

Clearing app data is probably the most famous method to fix Google Play Store related errors and the same method will fix the Google Play Services error.  

1. Go to Settings >> Apps >> All
2. Scroll down from the list of apps and select �Google Play Services�
• Tap �Manage Apps� >> Tap �Clear Data�
3. Now reboot your phone

After clearing the data of Google Play Services, the error message will no longer bother you. You will now be able to syn your Gmail messages as well.  Sometimes, Google Play Services related errors can be fixed by wiping cache partition or by re-flashing the Gapps package from recovery. Here are some more methods to fix similar Google Play Android errors: Read: How to fix Google Play Services update error

Fix Unfortunately Google Play Services has stopped

Some Android users are getting �Unfortunately Google Play Services has stopped� error after installing a software update on their smartphones. This error message is mostly seen on custom ROMs like Cyanogenmod and some devices running Chinese UI like MIUI and EMUI on Xiaomi and Huawei phones. Recently, many devices got the Marshmallow update and due to some incompatibility issue these devices are experiencing many Google Play store related errors.



There are many methods to fix Google Play Services has stopped error and the most effective methods are mentioned below.

Method 1: Clear Data Cache of Google Play Services & Play store

• Go to Settings >> Apps >> All
• (On LG phones, settings >> General >> All)
• From the list, Scroll down and select �Google Play Services� >> Tap �Clear Data�
• Again, Scroll down and select �Google Play Store� >> Tap �Clear Data�
• Again, Scroll down and select �Google Services Framework� >> Tap �Clear Data�

Note: In some devices running Android Marshmallow 6.0, you will have to first make system apps visible. To do this, go to settings >> Apps >> All. Now tap menu button (top right) and select �show system�. Then for clearing data like in step 3, you will need to go to Apps >> All >> Google Play Services >> Storage >> Manage Space >> Clear All Data. Repeat the same step for �Google Play Store� and �Google Services Framework�. Additionally, you can also �clear cache� for each.

Method 2: Uninstall Google Play Services updates

This method is useful if you are running Android 5.0 Lollipop and earlier operating system. Before you uninstall Google Play Service updates, you will need to remove your Google account from Settings.

• Go to settings >> Accounts >> Google >> Tap on you Gmail Address
• Tap Menu button (icon) and then select �remove account�
• Again, go to settings >> Apps >> All >> Google Play Services >> Uninstall updates
• (In case of Android 6.0 Marshmallow, Apps >> All >> Google Play Services >> Permissions >> enable all)
• Again, go to settings >> Apps >> All >> Google Play Store >> Uninstall updates
• (In case of Marshmallow, Apps >> All >> Google Play Store >> Permissions >> Enable all)

Method 3 (For Custom ROM users):

If you have a rooted device with a custom Android ROM installed with custom recovery, first try wiping cache partition from recovery. Reboot and see if the problem persists. If you still get the error check your GAPPs zip file and make sure it is compatible with your custom ROM. Re-flash the Gapps package and reboot system. If you still get the error, the problem may be caused by a buggy OS. So, it�s time re-flashing another custom ROM. While you may not have to completely wipe data or factory reset your device, it is recommended that you perform a clean installation.

Method 4: Sideloading Google Play Services and Play Store

Here will download an APK file of the latest Google Play Services compatible with the Android OS installed on your phone. First you will need to allow installation from unknown sources. Go to Settings >> Security >> Enable �Unknown Sources�. Now you can download the Google Play Services apk file and then install it. For clear instructions on how to sideload or install Google Play Services apk file, refer to the comment section of this post: Fix Google Play Services update error

Do you have any other solution for Unfortunately Google Play Services has stopped error? Drop a comment with your fix and recommendation.

How to fix error code -18 in Google Play Store

There are several methods to fix error -18 in Google Play Store. This error prevents users from downloading or updating Android apps. If you�ve just purchased a new phone and getting this error code while attempting an app installation, you may have set the wrong date/time on your device. In such a case, simply resetting the correct time will fix the issue. Sometimes Play Store error 18 is caused by low storage issue and you will need to make enough space in your device before app installation. Another way to fix Google Play Store error code 18 is by clearing data of Google Play from the app settings. Multiple solutions for app can't install error code -18 in Google Play Store are mentioned below:

Method 1: Reset Data and Time

• Go to Settings >> Data & Time
• Check if the time and date is correct
• Unselect �Automatic data and time� and �Time Zone�
• Manually set the correct date and time
• Go back to homescreen
• Again to date & time settings and then enable �Automatic date and time�.

Method 2: Clear cache and data

This is the most used method to fix the majority of Google Play Store error messages

• Go to settings >> Apps >>All
• Scroll down and select �Google Play Store�
• Tap �Clear cache� and �Clear Data�
• Again from All >> Select �Google Service Framework�
• Tap �Clear cache� and �Clear Data�
• Additionally, clear data for �Download Manager�
• Note: First, backup everything in downloads folder

Method 3: Uninstall Play Store updates

This is another common fix for Google Play compatibility issues with an OS update. Many users of Android 5.0 Lollipop and Android 6.0 Marshmallow have employed the �uninstalling Google Play Store update� method to fix various error codes.

• Go to Settings >> Apps >> All
• Scroll down and select �Google Play Store�
• Tap �Uninstall updates� >> OK
• Now update or download apps/games from Play Store

The Google Play Store app will be reverted to its original version and it will automatically update to the latest version as soon as you are online.

Method 4: Free storage space

Sometimes the error 18 may appear in Google Play Store if you have very low storage space in your device or microSD card. In such a case, do the following to free the internal or external storage:

• Uninstall unwanted games/apps
• Move all of the photos from your phone to your PC or external harddrive
• Delete system cache, junk files etc using apps like cleanmaster
• Move apps to SDcard/external storage from app settings. If you have older operating systems you may not be able to do this.
• Wipe cache partition

Read more: How to fix low storage space error in Google Play Store

If all fails, you may have to factory reset your device. But first go to settings >> About>> System update and check if there is a new firmware available. Install the latest firmware for your Android device.

One of the above methods should work for most Android users. However, if you�ve found a better way to fix Google Play Store error code "-18", drop your valuable comment below.

How to fix error 501 on Google Play Store during download or installation

Due to error 501 in Google Play Store Android users can�t install, download or update many apps and games on their Android phones or tablets. This problem is caused most of the time if you have multiple apps installations going on in the Play Store. In such case, cancel all the app installations and download them one by one. If you are a custom ROM user, you may get the 501 error code while updating Google Play Services. This is caused because you flashed an incompatible Gapps package or a buggy OS. In such a case, reflashing the OS + Gapps package could be the solution. In my case, the Google Play Store error code �501 popped up while installing an app update. Here are all the possible methods to fix Android error 501 in Google Play:

Android Fix: Google Play Error Code: -501

Method 1: Reinstall

Simply cancel the installation process and try installing the app or game. If that didn�t fix it, uninstall the app/game completely and download it again from Google Play Store.

Method 2: Uninstall updates for Google play Services

This method will probably solve error 501 message while updating Google Play apps like Google Play Services, Google +, Google Play Games, YouTube, Gmail and so on.

• Go to Settings >> Apps >> All
• Scroll and select �Google Play Services�
• Tap �Uninstall updates� and �clear data�
• Also,  select "Google Play Store" and tap "Uninstall updates"
• Again, go to Apps >> All >> select �Google Service framework�
• Tap �Clear Data�
• Open Google Play and download or update an app

Method 3: Resetting App preferences

Resetting app preferences will restore default settings for your apps. This won�t delete any data from your Android device.

• Go to settings >> Apps
• Press menu or the three dots on the top right
• Select �Reset app preferences� >> Tap �OK�

Method 4: For custom ROM users (Cyanogenmod, Paranoid Android, SlimROM etc)

First try reflashing your OS and then a compatible GAPPs package. Go to recovery and wipe cache partition. See if that solved the 501 error in Google Play. If that didn�t work, you will need to entirely wipe the device (factory reset) and then run a fresh installation. For the fresh reinstallation try a different ROM and a new Gapps package. Reboot into recovery and proceed to flash the new zip files. That will almost certainly fix the 501 error message while updating Google Play Services.


Thanks for reading. Hope one of the above methods fixed �Can�t download app due to error code -501� in Google Play Store issue. If you have alternative solutions please suggest them in the comments.

How to fix Google Play Store not accessible or not working issue

This is a common issue faced by many Android users. Due to the �Google Play Store not accessible�

or �Google Play Store has stopped working� error, updating apps or installing new ones becomes almost impossible. Users get this error message as soon as they open the Google market app or Play Store. While users have resolved this issue by simply restarting their smartphone or tablet, that hasn�t worked as a long term solution as the error pops up again and again. Some have tried signing in using a different Gmail (google) account and still unable to access the Play Store. If you are getting the Play Store has stopped or not accessible error, here is the most effective fix:

• Go to system Settings
• Select �Apps� >> All
• From the list, scroll down and select �Google Play Store�
• Tap �Uninstall updates�

You have now reverted back to the original/factory version of the Play Store. The Android market app will eventually update to the latest version but this seems to resolve the issue of not being able to open Google Play app.

Another method that may resolve the Play store inaccessible error is by downloading or updating apps via Google Play Store website on your desktop. Simply open the browser on your computer and then log into Play Store using your username and password. Select the app or game you want to update/install and then select your device (Smartphone/tablet). Click �install� or �update�. The download should automatically begin.

If you are using a custom ROM, then you will need to reflash the correct GAPPs package to get rid of the "Google Play Services has stopped" error.

Fixed: [DF-DLA-11] [DF-DLA-12] error in Google Play Store

Error retrieving information from server [DF-DLA-11] [DF-DLA-12]. Both of these Google Play Store errors pop up during app installation and specially during an app update. The first thing you'd want to check is your internet connection. If your internet connection is too slow it may return the above errors. Also restart your phone or tablet and see if that fixed these Google Play errors. If the issue is still unresolved, fear not, this post has several easy solutions for these errors.



Another reason these errors pop up is if you have too many large size apps updating at once. In such case,  it is recommended that you update your apps one by one in Google Play Store. If the problem still persists, here are some possible ways to fix error retrieving information DF-DLA-11 and DF-DLA-12 errors in Google Play Store:

Method 1: Clearing Google Play Store app data

This solution involves clearing data for Google Play Store and Google Service Framework. This is the most used error fix on Android devices. It will come handy for other Android error codes as well.

1. Go to Settings >> Apps >> All
2. From the app list, select "Google Play Store"
3. Tap "Clear Data"
4. Again, from All >> select "Google Service Framework" >> "Clear Data"

If the error message is still popping up, also uninstall Google Play Store updates by navigating to Settings >> Apps >> All >> Google Play Store >> "Uninstall Updates". 

Method 2: Resetting app preferences

This is the second most effective solution for Google Play server errors. You will resetting your the settings of all of your apps and games. Note that this method won't remove data, multimedia files, login info or save games from your device.

Go to Settings >> Apps >> Press Menu or the three dots on top right >> Tap "Reset app preferences"

Method 3: Clear App Data 

While your app is installing or updating, cancel it by taping on the "x" icon. Now run the installation
once more. If you still getting the DF-DLA-11 error for a particular app, uninstall the app completely and then re-install it via Google Play Store. If its a system app, you won't be able to uninstall it, so you'll just have to clear its data. To clear app data:

• Go to Settings >> Apps >> All
• Scroll down and select the app that you are unable to update or install due to this error
• Tap "Force Stop" >> "Clear Data"
• Open Google Play and update the app

Method 4: Connect to a different network

Firstly, turn off your router and turn it back on after 30 seconds. A lot people may get server errors because of temporary connection slowdown, and in such cases you may need to reset your router. Connect to Wi-Fi and see if you still get the DF-DLA-12 error while updating your app or game in Google Play.If you are connected to your Wi-Fi, switch to mobile data or a different Wi-Fi network and run the app update/installation on Google Play. The error may have been caused by a faulty network connection.

Method 5: Check your storage

Do you have a lot of apps installed? Maybe you have too many junk files. Try cleaning them up using apps like cleanmaster. You can also uninstall apps or games you rarely run.

Final solution: Delete Google account 

On this method, you will delete your Google account from settings and then simply add it back. This has solved many similar "error retrieving information from server" errors in Google Play store. The complete steps for deleting and adding your Gmail account on Android devices is mentioned here:  How to Fix Error 489 in Google Play Store.


One of the above methods will likely solve this error and if you have any other fix for this Android error, please mention them in the comments. 

How to fix error 495 in Google Play Store on Android smartphones and tablets

The Error 495 is a Google Play Store error common among Android devices running older operating systems like Android 4.4 KitKat, 4.3 JellyBean and 5.0 Lollipop etc. This is the format of the error: "Facebook" could not be downloaded due to an error. (495). YouTube, Whatsapp and Viber are among the apps that are mostly affected by this error. The most effective fix for Google Play Store error 495 are mentioned below. There are several methods but each will take only few minutes and they�re very easy to follow:

How to Fix Google Play Store Error 495 during Android app download/install

Method 1: Clear Google Play Store cache and data

1. Go to settings >> Apps >> All
2. Scroll down and select �Google Play Store�
3. Tap "Clear data�
4. Repeat above steps to clear data for �Google Service Framework�

Method 2: Reset app preferences

This method will reset your app settings to default. It won�t delete app data.

1. Go to Settings >> Apps (application manager)
2. Tap the menu key or the three dotted settings icon
3. Select �Reset app preferences�

Method 3: Check Background data settings

Make sure your background date is unrestricted. Many users who have turned this setting on to avoid data charges and that can later cause error 495 while updating or downloading apps in Google Play.

1. Go to Settings >> Data usage
2. Tap menu key or the three dotted menu icon on the screen
3. Tap �Allow background data�
4. Now you should be able to download/update app in Google Play

Method 4: Check Access location

1. From your App drawer select �Google Settings�
2. Go to Location and turn everything on.
3. If that didn�t solve the error continue to steps below
4. Install VPN app like Hideman VPN
5. Now open the VPN app and reset your location to a different one (example- UK)
6. Now you should be able to download apps from Google Play

Method 5: Uninstall Google Play Store updates

This method has also worked for many users. Here you will reset Google Play Store app to the stock or older version. The Play Store app will update automatically later online.

1. Go to Settings >> Apps >> All
2. Select �Google Play Store�
3. Tap �Uninstall Updates� >> OK
4. Launch Google Play and you should no longer get the error.

The last thing you can try is delete your Google account from settings and then add it back. Refer to this post: How to fix RPC-S:7:AEC error in Google Play Store.
 That has also solved error 495 for many android users. Do you have another fix for this issue? Drop a comment.

Error Fix: Unfortunately Google Play Store has stopped Android

Many users who recently updated their Android system or upgraded to a newer version of the Android operating system are experiencing the "Unfortunately Google Play Store has stopped" error. This error pops up every time you open the Google Play Store app to download or update an app, and then it suddenly force closes. After this error you may also get another one that says, "Google Play Services has stopped error". These errors are particularly frequent if you've just flashed a custom ROM (example: Cyanogenmod) with an incompatible GAPPS package. Here are the quick methods to solve/fix unfortunately Google Play has stopped error in Android:

How to fix unfortunately Google Play has stopped error

Method 1: Clear data for Google Play Store

1. Go to settings >> Apps >> All
2. Scroll down teh list of apps and select "Google Play Store"
3. Tap "Clear Data"
4. Restart device
5. Now open Google Play and try to download/update an app
6. If you're still getting the error, try the solution here: link
7. If nothing works and you're not rooted, a factory reset is the last resort.

Method 2: For Custom Rom users

1. Reboot into recovery
2. Go to Wipe/format options and select "Wipe Cache" and "Wipe Dalvik Cache"
3. Reboot system
4. Open Google Play Store and download/update the app
5. If you get the error, reflash your Gapps package again and wipe dalvik cache.
6. If you're still getting the error proceed to steps below
7. Download another compatible GAPPS package  for your custom ROM
8. Reboot into recovery 
9. Select install Zip and then flash the new GAPPS package
10. Go to Wipe/format options and select "Wipe Cache" and "Wipe Dalvik Cache"
11. Now reboot system and try to download the app via Google Play

If you are still getting the Play Store has stopped error after reflashing or flashing an entirely new Gapps package, you will have to flash an entirely new ROM followed by a compatible Gapps package. Then simply clear Cache/Dalvik Cache and reboot system. The error should now be solved.

How to fix error 924 in Google Play Store Android

The error 924 is a Google Play Store error which can be fixed by either uninstalling Google Play updates or simply removing and adding your Gmail account in the settings. This installation error is similar to other common bugs that prevent users from downloading or updating apps and games on Google Play store. Several popular apps like Facebook, Skype, Candy Crush, Clash of Clans, Viber and Hearthstone are experiencing this error. If uninstalling and reinstalling the app didn't fix this Android update error, there are various methods you can try to fix error 924 in Google Play Store. Below are the most effective solutions:

How to fix Google Play Store Error 924 on Android smartphones

Method 1:Clearing Cache and data
This is a popular method that have fixed many errors in Google Play.

• Go to Settings>>swipe left to view"All" (apps list)
  
• Scroll down and select "Google Play Store"
  
• Select "Clear Data"
  
• Now open Google Play and try to download/update the app or game
  

Method 2:Uninstall Google Play Store Updates
This will simply revert the Google Play app to its original(factory) version, which have been known to fix the 924 error in Google Play

• Go to Settings >> Apps >>swipe left to view"All" (apps list)
  
• Scroll down and select "Google Play Store"
  
• Select "Uninstall Updates"
  
• Now open Google Play and try to download/update the app or game
  

Method 3: Removing and re-adding Google (Gmail) account
This is also one of the most effective fixes for Google Play related errors.

• Go to Settings >> Accounts >> select �Google�
  
• Tap on your main Gmail address
  
• Press menu key or the three dotted icon on top right
  
• Select �Remove account� >> Confirm
  
• Now againgo to accounts >> select �add account�
  
• Select �Google� >> Existing
  
• Simply add back your Gmail account
  
• Open Google Play and download/update your app.
  

Hope one of the above methods fixed Google Play Error 924 on your Android smartphone or tablet. If you still can't download or update app due to this error code, let us know your device model and OS version in the comments. Also, mention alternative solutions if you have found any.

Similar Google Play Store error codes and their fixes:

• How to fix error 963 in Google Play Store
• How to fix error 907 in Google Play Store
• How to fix error Google Play Error 920 
• How to fix Google Play error 927 

How to fix error 925 on Google Play Store

The error 925 is a Google Play store error affecting newer Android operating systems like Android 4.4 KitKat, 5.0 Lollipop and 6.0 Marshmallow. This error message pops up during app download or update, rendering the installation process unsuccessful. Example- �Whatsapp messenger� could not be downloaded due to an error (925) or Update for �Facebook� could not be downloaded due to an error (925). The solution for this error is the same as the fix for Google Play Error 927. Below are two simple methods that will quickly fix error 925 on Google Play Store Android:




First thing you�d want to try is to simply cancel all downloads or updates and then download each app or game one by one in Google Play Store. If that didn�t work here are the solutions for Google Play Error 925:

How to Fix Google Play Error 925 

Method 1: Clear Google Play Store Cache

1. Go to Settings >> Apps >> swipe left and go to �All�
2. From the list, scroll down and select �Google Play Store�
   
3. Tap �Clear Data�
   
4. Open Google Play Store and then download your app or game
   

If the error persists, you can also try repeating the above steps to clear data for �Google Service Framework�.

Method 2: Removing and re-adding Google account

This method has been widely used to fix many Google Play store errors like the infamous RPC-S:7 RPC-S:5 and RPC-S:7 errors

1. Go to Settings >> Accounts >> Select �Google�
   
2. Tap on your Gmail address (Google account)
   
3. Then press menu button on the phone or the dotted icon on the top right screen
   
4. Select �Remove account� >> Okay
   
5. Now again go to Accounts >> select �Add Account� >> Select �Google�
   
6. Simply add back the previous gmail account
   
7. Now open Google Play Store and download your apps/games
   

I hope the above one of the methods fixed error 925 on Google Play for your Android device. If you have any other solution or fix, please mention them in the comments.

Similar Google Play Errors and Fixes

• How to fix error 963 in Google Play
• How to fix error 907 in Google Play
• How to fix error 924 in Google Play
• How to fix error 920 in Google Play

How to Fix Error 194 in Google Play Store for Android smartphones

The post has been updated and moved: Fix Google Play Store Error 194 on Android

How to fix error 941 in Google Play Store

The Error 941 occurs while updating or downloading apps in the Google Play Store. Since it is a Play Store error, it is a common error that can affect any Android devices running 4.3 Jellly Bean, 4.4 KitKat, 5.0 Lollipop and even the latest Android 6.0 Marshmallow. Most downloaded apps like Facebook, Whatsapp, Google maps, Asphalt 8, Gmail, Twitter and so on have also been affected. Galaxy S6, Note 5, One M8 and Kindle tablet are some of the latest devices to report the error 941. However, the solution for this error is very easy. Here are the methods to fix error 941 in Google Play Store for android:

How to Fix Android Error 941 in Google Play while updating/downloading

This is the format of the error message:

�App� could not be downloaded due to an error (941).

Method: Removing/re-adding Gmail account in settings

1. Go to Settings >> Accounts >> Select �Google� >> Tap on your Gmail account linked with the Play Store
2. Press menu key and select �Remove account�
3. Go back to Settings >> �Apps� >>(Swipe left) Select �All� tab
4. Scroll down and Select �Google Play Store� >> Tap �Clear Data�
5. Go back to �All� >> Select �Google Service Framework� >>Tap �Clear Data�
6. Go back to �All� >> Select �Download Manager� >> Tap �Clear Data� (Note: make sure everything in Download folder is backed up before this step)
7. Go back to Settings >>Accounts >> Select �Add account� >>Add back your Gmail account.
8. Exit Settings
9. Open Google Play store and try to install/update the app
10. If the above step didn�t work try
•  Go to Settings >> Apps >> All
• Scroll down and Select �Google Play Store�
• Tap �Uninstall Updates�
• Now exit settings and download/update app from Play Store 

Related Fix: How to Fix Error 403 in Google Play Store

The above steps have solved/fixed the error 941 for most android users. If you are still experiencing this error or if you have an alternative solution for this Google Play error, please mention it in the comments.

How to fix process com.android.vending has stopped android error

The application process com.android.vending stopped unexpectedly is a common android error affecting Google Play Store. The affected android smartphone or tablet will get this error message repeatedly until its fixed. This error may also prevent users from installing or updating their apps and games. Fixing this error involves clearing cache and data of Google Play Store, uninstalling updates and deleting download data. Here are some of the fixes for process com.android.vending has stopped error in Google Play:

How to fix process com.android.vending has stopped unexpectedly

The application Google Play has stopped unexpectedly. Please try again

Method 1: Clear Play Store data and uninstall updates

1. Go to Settings >> Apps >> Swipe screen left to reach �All�tab
2. Scroll down and select �Google Play Store�
3. First select �Clear Cache� and "Clear Data"
4. Next tap �Uninstall updates�
5. The error should be resolved

Method 1 can also be used to fix error 963 in Google Play Store. 

Method 2: Install GAPPs

If you are using a custom ROM like cyanongenmod, a simple reflashing of the proper GAPPS package via recovery will solve the issue. First download the proper Gapps package (zip file) for your Android OS and then it copy it to your device�s internal memory (on the root/main location). Now boot into recovery and select �install zip from SDcard� and then select the GAPPs file. Reboot system and the error should go away. If you still get the error you will have to start a fresh install i.e. flash the entire ROM again.

Method 3: Factory reset

This is the last resort. If all fails, backup all your personal files and then go to settings >> Backup and reset >> select �Factory Data Reset�. Reboot device and the error will be fixed.

Did any of the above method fix the process com.android.vending has stopped error for your android device? Do you have any other suggestion or solution for this issue? Let us know in the comments.

Also Read: How to fix com.google.process gapps has stopped

How to fix error 489 in Google Play Store Android

Update for "app" could not be downloaded due to an error 489 in Google Play Store- This error can affect any app or game- Facebook, Viber, Dead Trigger, Clash of Clans etc. Most of the times this update/download error seems to resolve automatically after a few hours. In my case, it was due to a poor internet connection and when I switched to mobile data, the problem was solved. However, it can also occur sometimes due to a Google Play Store bug and may require you to clear data/cache of Google Play app. I have posted below two possible methods to fix error 489 in Google Play Store.

How to Fix  Google Play Store Error 489 on Android Devices

As shown in the image below the exact error format is like this: Update for �YouTube� could not be downloaded due to an error (489).

Method 1: Removing and adding Google account

This is the same method used to fix other Google Play Errors like RPC:S-5:AEC-0, Error 924 and Error 907.

1. Go to Settings >> Accounts >> Google
2. Select your primary Gmail account >> Press menu button on your device and Select �Remove account�
3. Again, Go to Settings >> Accounts >> Google >>Select �Add account� >> Choose �Google� >> �Existing �
4. Add back the Gmail account you removed in the previous step
5. Open Google Play Store app and download the app or game that was giving the error 489 initially

Method 2: Checking network connection

The 489 error is mostly resolved by resetting or changing your internet connection medium. Check your Wi-Fi speed by opening a normal website on your mobile browser. If it doesn�t open or takes too long to load, then your network is having some problems right now. Turn off torrents or anything that�s consuming the bandwidth. Try to run the installation again. If you have access to the router, turn it off and wait for 10-20 seconds. Then turn the router on again. Sometimes this resolves the slow connection issue and lets you download apps or games from Play Store without giving the error 489. If your connection is not fixed, you have to switch to a different Wi-Fi connection or you can use your mobile data for the installation, but the latter might cost you extra so don�t download a very large games via mobile data- unless you have subscribed for unlimited data plans.

Method 3: Uninstalling and reinstalling the app

If you are getting the Android error 489 during update, you may be able to fix it by simply uninstalling the app or game that you are trying to update, and then reinstall it in Google Play Store.

Method 4: Clear cache for Google Play Store and Google Play Services

1. Go to Settings >> Apps >> All
2. Now from the app list select "Google Play Store"
3. Tap "Force Stop" and "Clear Data"
4. Similar from the app list select "Google Service Framework"
5. Tap "Clear Data"

Method 5: Uninstall Google Play Store updates

Many Google Play Store errors are caused by operating system incompatibility with Android market. In such cases, uninstalling the latest Google Play updates will fix the error. 

1. Go to Settings >> Apps >> All
2. Select "Google Play Store"
3. Tap "Uninstall Update"
4. Open Google Play store and try to download/update your app or game

Related: How to fix download/update Error 963 in Google Play

Let us know if any of the above methods solved the error 489 in Google Play Store for your android device. If you have other methods or solutions please drop a comment.

How to Fix Error 961 in Google Play Store

The Unknown Error Code During Application Install: �961� or simply �Unknown install error 961� is a common Google Play error which stops you from downloading, installing or updating apps and games in the Android app store. I have got this error in different occasions while trying to download apps like Viber, YouTube, Facebook, Candy Crush and Clash of Clans in my Samsung Galaxy S5. A simple solution or fix for error 961 is to simply clear the cache of Google Play Store from the apps settings. Another method involves booting into recovery and then wiping the device cache of your Android phone or tablet. Here are the methods to fix unknown error 961 in Google Play Store

How to Fix Unknown Error 961 Google Play Store

Method 1: Clearing Data

1. Go to Settings >> Apps (application manager)>> Scroll down and select �Google Play Store�
2. Click �Clear Cache� and �Clear Data�
3. Now open your Google Play Store app
4. Install or update the app or game that was initially giving you the 961 error.

Method 2: Wiping Cache via recovery

This method has been helpful to users running custom ROMs like Cyanogenmod, Paranoid Android. SlimROM etc.

1. Turn off your android phone or tablet
2. Hold the volume up key and the power key at the same time. (alternatively, you might have to press volume down + power key for your particular device)
3. When you see the boot screen, let go of the buttons.
4. Use the volume down key to navigate to the recovery mode and select it by volume down
5. If you are already in recovery mode, go to step 4.
6. Use volume button to go to �Wipe Cache� and then press the power button to select it.
7. Again, go to advanced menu >> select �Wipe dalvik cache�
8. Go back to main menu, select �reboot system now�

One of the above methods should work to solve Google Play Store error 961. If you have any other quick fix or a better solution please drop a comment.

How to Fix Error 492 on Google Play Store

We have a simple fix for app could not be downloaded due to error 492 in Google Play Store. This Android Error prevents users from updating, downloading or installing apps and games from the Play Store.  It's weird that this error only affects selected apps whereas other apps install just fine. So what are the solutions and possible methods to resolve this error? The solution involve the similar steps used to fix Android error 498, which is to clear app cache and data of Play Store and other similar Google apps. Here are the easy steps to fix error 492 in Google Play Store and also on MIUI based Mi-Market:

How to fix Google Play Error 492 on Android 

Example errors:

Update for "YouTube" could not be downloaded due to an error (492)

Update for "Clash of Clans" could not be downloaded due to an error (492)

"Hearthstone: Heroes of  Warcraft" could not be downloaded due to an error. (492)

Other Apps/games affected by Error 492 include Facebook, Viber, Whatsapp, Hearthstone:Heroes of Warcraft, Asphalt 8, Dead Trigger and so on. 

Solution 1: Re-installing the App or Game

If you are getting this error while trying to update, first uninstall the app and then re-install it from Google Play Store. Also, make sure to check that your internet connection is not slower than usual.


Solution 2: Clearing Cache and Data 
This is the most common approach to fix Android error messages and error codes during app installation in Google Play Store.

1. Go to Settings >> Apps >> All
2. Scroll down and select "Google Play Store"
• Select "Clear Cache" and "Clear Data"
3. Scroll down and select "Google Services Framework"
• Select "Clear Cache" and "Clear Data"
4. Now open Google Play Store and update or install your app (or game)

Additionally, you may have to uninstall updates for "Google Play Store"  on Step 2 above. That will restore the factory version of the Play Store. Don't worry, the Play Store app will automatically update later. 

Solution 3: For Custom ROM users
Custom ROM users use a "recovery" menu to flash new ROMs (operating systems) or other additional software tweaks via zip files. People who use customized Android OSs like Cyanogenmod are tech savvy and they will know what the below steps are, but newbie flashers may need to do som research. 

• Turn off your phone and boot into recovery
• Search online for the proper button combination to enter recovery mode
• Use volume keys for highlighting menu options
• Select "wipe cache partition" 
• Optionally, go to advanced menu and select "wipe dalvik cache"
• Reboot system
• Open Google Play Store and Download your app 

Solution 4: Formatting SD Card

If you are running custom ROM on your rooted Android device, then you can probably install APps to SD. When you have a corrupt SD Card and try you install apps (games) in it, you can get error 492. Format your SD Card or run on a disk check to find and solve system file errors. To check for errors, connect your device to your PC or simply take out the SD Card and insert it into your PC. Then right click on the removable storage and click Properties. Go to Tools >> Click "Check". You might have to replace your SD Card if it has lots of bad sectors.

If you are still getting the error code 492, you maybe able to fix it my using the methods on these posts:

Related Android Error Codes and Fixes
How to Fix  Google Play Error 907 
How to Fix Error 963 in Google Play
How to Fix Error 489 in Google Play
How to Fix Error 906 in Google Play 

How to fix error 906 in Google Play Store

In this post we will read the methods to fix app could not be downloaded due to an error (906) in Google Play Store for Android. The fix for download failed error 906 fix is similar to that of error 963. The common method used to solve fix these error codes is to uninstall Google Play Store updates and clear data of Google Play Services. Some have also resolved this issue by unmounting SD card before downloading an app or game. The step by step instructions on how to fix error 906 in Google Play Store is mentioned below:

How to fix error 906 in Google Play Store [Best Solution]

Method 1: Clearing Cache and Data 

1. Go to Settings >> Apps >> All >> Scroll down the list and select "Google Play Store"
• Select "Clear Cache" and "Clear Data"
2. Similarly, from All >>Screoll down and select "Google Play Services"
• Select "Clear Cache" and "Clear Data"
3. Now open Google Play Store and try to update or install the app/game that was initially giving you the error 

Method 2: Unmounting SD Card

1. Go to Settings >> Storage >> Scroll down and select "Unmount SD Card"
2. Open Google Play Store and then download or update the app or game
3. After successful update or installation, go back to Storage  >> Scroll down and "re-mount the SD card"

Method 3: For error 906 during update of apps-games installed in SD Card

1. Go to Settings >> Apps >> All >> scroll down and select the app (game) that's giving the error 906
2. Select "Move to internal storage"
3. Open Google Play Store and run update the app (game)
4. After successful update, move the app back to SD Card.

Method 4: Uninstalling Google Play Store updates (high success rate)

1. Go to Settings >> Apps >> Scroll down and select "Google Play Store"
2. Select "Uninstall Updates"
3. Optionally, go to settings >> apps >> scroll down and select "Google service framework"
• Clear Data and Cache
4. Open Google Play Store and update or download the app (game) that was giving you error 906

Hit the social media buttons if the above solutions fixed Error 906 for your Android device. Let us know if you have any other steps/methods to resolve this Google Play Store error.

How to Fix error 498 in Google Play while installing apps

This is a very common Google Play Related error in Android devices, appearing in this format- Temple Run 2 could not be downloaded due to an error (498). This issue has affected apps/games like Candy Crush, Clash of Clans, Plants VS Zombie, Iron Man 3, Zombie Tsunami, Vice City, Angry birds, Zombie Tsunami, Facebook, CSR Racing, and also the Bluestacks app for PC. The solution which has worked for most involves uninstalling Google Play Store update . Read below to find out how to fix Google Play error 498 on your Android device. Note that this solution also resolves the error 491 in Android.

How to Fix Error 498 in Google Play

Method 1: Uninstall Google Play Store updates

1. go to Settings >> Apps >> All 
2. scroll down and select "Google Play Store"
3. select "Uninstall updates"
4. open Google Play Store and download/update the app or game that was causing error 498

This method reverts the Google Play Store app to its factory version. Your Google Play Store will automatically update later.

Method 2: Clear Cache and Data

Clearing cache and data of Google Play Store, Google Service Framework and Google Play Series, has also helped some users.

1. go to settings >> Apps >> All
2. scroll down and select "Google Play Store"
3. select  "clear cache" and "clear data"
4. Repeat the above three steps to clear data and cache for "Google Play Services" and "Google Service Framework"
5. now open Google Play Store and try to install/udpate your app (game)

Lots of users have successfully got rid of the error 498, error 491 and error 492 by using Method 1. If you have found other solutions, drop a comment.

How to Fix Error 500 in Google Play Store

Google Play Error 500 is an Android app download error that many Clash of Clans users are experiencing on their Android devices running older OS like 4.2 or 4.3 JellyBean. Relatively newer OSs like Android 4.4 KitKat and 5.0 Lollipop is also affected by this bug but not as widely as the older versions. Due to error 500 in Google Play Store, users can't download or update any Android apps. Sometimes this error code pops up during installation and even after the app has been completely downloaded. This is the exact format of the error message- "Clash of Clans" could not be downloaded due to an error (500).

Other apps affected by this Play Store bug includes YouTube, Facebook, WhatsApp, Viber and other apps. Normally this issue is caused by a slow internet connection so you can try waiting for your Wi-Fi to get back to its normal speed or you can try connecting to a different network. If the app you're , try downloading the app on mobile data.  Turn Wi-Fi off and turn it back on and try the installation. If that didn't fix  Error 500 in Google Play Store, then try the steps below:

How to fix error 500 in Google Play Store

Note: This fix works for any app or game causing error code 500.

Method 1: (For update error)

• Sync Game data to Google Play Store (Settings >> Accounts >> choose ur gmail)
• Totally uninstall Clash of Clans or any app that's causing error
• Then reinstall it from Google Play Store

Method 2: Clearing Cache & Data

• Go to Settings >> Apps >> swipe and go to "All" tab
• scroll down and select "Google Play Store" >> Select "Clear Cache" and "Clear Data"
• similarly, clear cache and data for "Google Play Services"
• reboot (optional)
• open Google play and try to download or update the app or game

Method 3: Remove and add back your Google account

This is a very common error fix used to solve Google play Error 927, Error 963, and Error 907.  In this method you will have to remove your Gmail account from settings >> Accounts >> Google >> press menu and select  "Remove account". After that simply adding the same account back will fix the app download/update error.

Let us know if the above steps fixed Google Play Store Error 500 in your Android smartphone or tablet. If you have any other solution or fix, let please drop a comment and help us out.